Messaging
Romchi AI
Support
000
Smart Support Agent
Romchi AI
Support that understands when it matters.
Instant answers, next-question prediction, AI video explanations, voice support, and smart handoff for Telegram and phone. Built for Uzbek, Russian, and English support teams.
24/7AI support
3Languages
1 tapHuman handoff
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Platform
Support that feels simple
A clean customer experience with short answers, smart suggestions, voice, video, and operator escalation.
Phone support
Voice AI
Live conversation
Product education
AI Video Explain
Animated guidance
Support operations
Operator dashboard
Real-time controlFeatures
Everything your support team needs
From customer chat to operator handoff, each part stays minimal, fast, and easy to use.
01
AI Chat
Short answers first.Answer FAQs, explain plans, and keep the next best question visible without overwhelming the user.
02
Video Explain
Show, then clarify.Open a polished mascot video modal with narration, subtitles, and playback controls.
03
Voice AI
Talk naturally.Let customers speak in Uzbek, Russian, or English and receive a clear spoken response.
04
Smart Handoff
Move complex cases fast.Pass intent, language, sentiment, summary, and full context to an operator without repeating questions.Process
Built around one clear next step
The interface always shows the simplest action first: ask AI, open video, talk by voice, or transfer to an operator.
01
Understand
Detect intent, language, sentiment, and confidence from customer messages or speech.02
Answer
Return a short direct answer first, then expand only when the user asks for more.03
Guide
Predict likely next questions and offer helpful suggestion chips based on the current context.04
Escalate
When confidence is low or the issue is complex, hand everything to an operator with full context.AI Lab
What the system can do
A compact feature set designed for demos, pilots, and production support teams.
24/7AI support
3Languages
1 tapHuman handoff